Shipping Policy
Effective Date: August 14, 2026
At Fluxton, we are committed to delivering your footwear orders safely, efficiently, and reliably. This Shipping Policy explains how we process, prepare, and ship orders placed through the Fluxton website, including our shipping coverage, delivery timeframes, shipping methods, and procedures for customers within the United States.
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Fluxton currently ships exclusively within the United States.
We deliver orders to verified residential and commercial addresses within areas covered by our available shipping services.
At this time, we do not offer international shipping.
Currency
All prices displayed on the Fluxton website, including product prices, shipping charges, and applicable taxes, are shown in United States Dollars (USD) unless otherwise stated.
If your payment method uses a currency other than USD, your bank or payment provider may apply its own exchange rate or currency conversion fees. Any such fees are the responsibility of the customer.
Shipping Charges
We believe in keeping our pricing simple and transparent.
Free Domestic Shipping
Fluxton currently offers Free Shipping on all eligible domestic orders within the United States.
Any applicable charges, taxes, or other costs will be clearly displayed during checkout before you complete your purchase.
We do not add unexpected handling, packaging, or administrative fees after checkout.
Order Processing & Delivery Timeframes
Every Fluxton order is carefully prepared before it is shipped. Orders may go through payment verification, product availability checks, quality inspection, secure packaging, labeling, and carrier handoff before dispatch.
Our standard shipping schedule is:
Order Cut-Off Time: 5:00 PM (GMT -6), Monday through Friday. Orders placed after the cut-off time will generally begin processing on the next business day.
Order Processing Time: 1–2 business days, Monday through Friday.
Handling & Packaging Time: 1–2 business days, Monday through Friday.
Carrier Transit Time: Approximately 5–8 business days, depending on the destination and selected shipping service.
Estimated Total Delivery Time: Approximately 8–12 business days from the date the order is placed.
Processing, handling, and carrier pickup times are calculated based on business days and generally exclude weekends and public holidays.
Please note that estimated delivery times are provided as general guidance and may vary depending on the destination, carrier operations, seasonal demand, and other circumstances outside our control.
Shipping Carriers
To provide reliable delivery services, Fluxton may work with established shipping carriers based on destination, package requirements, service availability, and other logistical considerations.
Depending on your location and order, your package may be shipped through carriers such as:
USPS
DHL
Fluxton reserves the right to select the carrier that is best suited for the destination and delivery requirements of the order.
Shipment Tracking
Once your order has been dispatched, you will receive a Shipping Confirmation Email containing the available shipment information.
Where tracking is provided, the email will include a tracking number or tracking link that allows you to monitor the progress of your package.
Please allow approximately 24–48 hours after dispatch for tracking information to become active in the carrier’s system.
Shipping Address & Customer Responsibility
Customers are responsible for providing complete and accurate shipping information when placing an order.
Before completing your purchase, please carefully verify the following information:
Full name
Complete shipping address
Apartment, suite, or unit number, where applicable
City
State
ZIP code
Email address
Phone number
Address Changes Before Shipment
If you discover an error in your shipping information after placing an order, please contact Fluxton as soon as possible at support@fluxton.shop.
We will make reasonable efforts to update or correct the shipping information before the order is dispatched. However, we cannot guarantee that changes can be made once an order has entered processing or has been shipped.
Address Changes After Shipment
Once an order has been handed over to the shipping carrier, we may be unable to change the delivery address, redirect the shipment, or recall the package.
Fluxton is not responsible for delivery delays, failed deliveries, returned packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Shipping Delays & Delivery Issues
While we work with our shipping partners to provide timely delivery, circumstances outside our control may occasionally cause delays.
Potential causes of shipping delays may include:
Severe weather conditions
Transportation or logistics disruptions
Carrier operational delays
High shipping volumes during holidays or promotional periods
Address verification issues
Security inspections
Natural disasters
Unexpected carrier or transportation disruptions
Other unforeseen circumstances
Delivery estimates are provided for guidance only and do not constitute guaranteed delivery dates.
If your order appears to be significantly delayed beyond the estimated delivery timeframe, please contact our customer support team and we will do our best to assist you.
Damaged or Incorrect Deliveries
We carefully inspect and package our products before shipment. However, if your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery.
To help us investigate the issue efficiently, please provide:
Your order number
Clear photographs of the product received
Photographs showing the packaging and shipping label, where applicable
A brief description of the issue
Once we review the information provided, we will determine the appropriate resolution in accordance with our applicable Return & Refund Policy.
Missing or Marked-as-Delivered Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend taking the following steps:
Check around your property and other possible delivery locations.
Ask household members, neighbors, or building management if they received the package.
Review the tracking information for any additional delivery instructions.
Contact the shipping carrier directly for further delivery details.
If you are still unable to locate your package, please contact Fluxton’s customer support team. Where appropriate, we will assist you with the available carrier investigation process.
Contact Us
If you have questions regarding your order, shipping status, tracking information, estimated delivery time, or any other shipping-related matter, please contact our customer support team.
Business Name: Fluxton
Business Email: support@fluxton.shop
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT -6)
Business Address: 415 W Lincolnway, Cheyenne, WY 82001, United States
At Fluxton, our goal is to make every step of your shopping experience—from selecting the right pair of men’s or women’s shoes to receiving your order—as smooth, reliable, and convenient as possible.